How to reset the password on the License Administration Console


  1. Log in to License Server.
  2. Navigate to path C:\Program Files\Citrix\Licensing\LS\conf
  3. Open server.xml document in Notepad.
  4. Remove password value that is encrypted and replace password with test. Also change passwordExpired value to true and save file.

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5. Restart all Citrix Licensing Services (Citrix Licensing, Citrix Licensing Config Service, Citrix Licensing Support Service, Citrix Licensing WMI).
6. Log in to the License Administration Console with Username: admin and Password: test.
7. The Console is displayed and prompts to reset password.