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CITRIX – Remote Scanning

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CITRIX – Remote Scanning

CITRIX – Remote Scanning Tips

On the client end, Remote Scanning Enterprise Server is installed. We refer this as Remote Scanning Server.

You can publish Irfan Viewer (basic TWAIN) from https://support.quest.com/download-product-select to test the Scanning from Citrix XenApp environment.

You can call Customer Support call 1-406-721-0276

On XenApp Server, you will install Remote Scanning Client and you have to ensure the following files are present.

  • First, locate the user home drive by typing a command prompt: Set home
  • Then Go to the following folder to ensure if Remote Scan is configured properly. c:\users\username\Windows\
  • You should see Twain_32\RemoteScan folder , in this folder you should see RSTwain_32.dll
  • You should also see c:\users\username\Windows\ Twain_32.dll and TWunk_32.exe which ensures your profile is ready for scanning. 

Note: If you are missing Twain_32.dll, TWunk_32.exe and Twain_32 folder then you can copy/paste it to any user c:\users\username\Windows\ and they will start seeing Remote Scanning as an option. 

Delivery Controller: Ensure to disable TWain Scanning Redirection to ensure it allows Remote Scanning Twain work properly. 

 

 


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