CITRIX – Remote Scanning Tips
On the client end, Remote Scanning Enterprise Server is installed. We refer this as Remote Scanning Server.
You can publish Irfan Viewer (basic TWAIN) from https://support.quest.com/download-product-select to test the Scanning from Citrix XenApp environment.
You can call Customer Support call 1-406-721-0276
On XenApp Server, you will install Remote Scanning Client and you have to ensure the following files are present.
- First, locate the user home drive by typing a command prompt: Set home
- Then Go to the following folder to ensure if Remote Scan is configured properly. c:\users\username\Windows\
- You should see Twain_32\RemoteScan folder , in this folder you should see RSTwain_32.dll
- You should also see c:\users\username\Windows\ Twain_32.dll and TWunk_32.exe which ensures your profile is ready for scanning.
Note: If you are missing Twain_32.dll, TWunk_32.exe and Twain_32 folder then you can copy/paste it to any user c:\users\username\Windows\ and they will start seeing Remote Scanning as an option.
Delivery Controller: Ensure to disable TWain Scanning Redirection to ensure it allows Remote Scanning Twain work properly.